Heybaji Betof
Terms and Conditions

General Terms

By using Heybaji Bet's website and services, you confirm that you have read, understood, and agreed to these terms and conditions in full. These terms apply under the laws of Bangladesh and applicable international regulations.

Heybaji Bet reserves the right to update these terms and conditions at any time. Continued use of the platform after any changes are made will be considered acceptance of the revised terms. We recommend checking this page regularly.

This service is intended for personal and recreational use only. Using Heybaji Bet's services for commercial purposes or resale is strictly prohibited.

Account Registration & Verification

To register an account with Heybaji Bet, you must provide accurate and complete information. Heybaji Bet reserves the right to close any account created with false or incomplete details.

Account registration terms:

• Each individual may only register one account. If multiple accounts are found under the same person, all accounts may be closed and balances forfeited.
• OTP verification via the mobile number provided at registration is mandatory.
• Keeping your account password secure is your responsibility. Do not share your password with anyone.
• Transferring or selling your account is strictly prohibited.
• A national ID card or passport may be required for KYC (Know Your Customer) verification.

Account verification process:

Heybaji bet may request account verification at any time to ensure security and prevent fraud. Withdrawals may be temporarily held until verification is complete. The verification process typically takes 24–48 hours.

Deposit & Withdrawal Policy

Heybaji Bet supports deposits and withdrawals via bKash, Nagad, Rocket, and bank transfer. All transactions are processed in BDT.

Deposit rules:

• Deposits must be made from a payment account registered in your own name.
• Deposits from third-party accounts will not be accepted and will be returned.
• The minimum deposit amount varies by payment method — see the deposit page for details.
• Deposits are usually credited instantly. If there is a delay due to technical reasons, please contact support.

Withdrawal rules:

• Withdrawals can only be processed to verified accounts.
• Withdrawals are typically processed within 12–24 hours.
• Heybaji bet reserves the right to place withdrawals on hold and conduct an investigation in cases of suspicious activity.
• Withdrawal funds will be returned to the same payment method used for the original deposit.
• Winnings derived from bonuses require the wagering requirement to be met before withdrawal.

Bonus & Promotion Terms

Heybaji Bet offers a range of bonuses and promotions — welcome bonuses, reload bonuses, cashback, and free spins. Each bonus comes with its own terms and conditions, which you should read before activating.

General Bonus Terms:

• Wagering requirements: Most bonuses require a specified amount of wagering before withdrawal. This condition varies for each bonus.
• Validity Period: Every bonus has an expiry date. Any unused bonus will be forfeited once it expires.
• Game restrictions: Some bonuses are only valid on specific games. The eligible games will be listed in the bonus terms.
• Multiple bonuses: Multiple bonuses cannot be active at the same time unless explicitly permitted.
• Heybaji bet reserves the right to cancel bonuses and suspend accounts if bonus abuse is suspected.

VIP Program:

Heybaji bet offers a dedicated VIP loyalty program for regular players. Depending on your VIP tier, you can enjoy higher bonuses, faster withdrawals, and dedicated support. VIP tiers are determined based on your monthly gaming activity.

Prohibited Activities

The following activities are strictly prohibited on Heybaji Bet. Violations may result in permanent account closure and forfeiture of any remaining balance.

• Operating multiple accounts using the same device, IP address, or payment method.
• Fraud through chargebacks or payment reversals.
• Harassing or threatening other players or staff.
• Attempting to artificially influence the outcome of any game.
• Creating an account under a false identity or using someone else's identity.
• Theft or unauthorized use of Heybaji Bet's intellectual property.

Responsible Gaming Policy

The wellbeing and peace of mind of our players is Heybaji Bet's top priority. We believe gaming should be a source of entertainment — not a cause of harm.

If you feel that gaming is negatively affecting your daily life, relationships, or finances, please contact support immediately and make use of our responsible gaming tools.

Available protection tools:

• Deposit limits: Set daily, weekly, or monthly deposit limits.
• Session Limits: Limit your continuous gaming sessions.
• Cooling-off period: Temporarily suspend your account for a set period of time.
• Self-Exclusion: Permanently or indefinitely deactivate your account.
• Reality Check: Use our self-assessment tool to review your own gaming habits.

To learn more about responsible gaming, visit our Responsible Gaming View the page.

Dispute Resolution

If a dispute arises between Heybaji Bet and a member, we will first attempt to resolve it through our customer support team. We believe most issues can be settled through direct communication.

Dispute Resolution Steps:

• Step 1: Contact our support team via Live Chat or email. You can typically expect a response within 24 hours.
• Step 2: If the issue remains unresolved, your complaint will be escalated to our compliance team.
• Step 3: Where necessary, disputes will be resolved through an independent third-party mediator.

In the event of a dispute over a game result, Heybaji Bet's server logs will serve as the final authority. Heybaji Bet accepts liability for issues caused by technical errors on our end, but not for those caused by internet connectivity problems.

Right to Modify or Suspend Services

Heybaji Bet reserves the right to modify, suspend, or discontinue any game, service, or feature at any time without prior notice. Where possible, we will make reasonable efforts to inform members in advance.

Heybaji bet may temporarily suspend services in the following situations:

• For routine maintenance and upgrades.
• In the event of technical issues or emergencies.
• For legal or regulatory reasons.
• To address security threats.

If a member suffers a loss due to a service suspension, heybaji bet may consider appropriate compensation at its discretion, though this is not guaranteed.

Limitation of Liability

Heybaji Bet always strives to deliver the highest quality of service. However, Heybaji Bet accepts no liability for the following:

• Game or transaction interruptions caused by loss of internet connection.
• Errors or delays on the part of third-party payment providers.
• Issues caused by your device or software.
• Any loss resulting from unauthorized access to your account information.
• Service disruptions caused by natural disasters or circumstances beyond our control.

Heybaji Bet's total liability shall not exceed the balance in your account at any time. Heybaji Bet is not liable for any indirect, incidental, or punitive damages.

Contact & Support

If you have any questions or need clarification about our Terms and Conditions, please reach out to our support team. We're available 24/7 to assist you.